Concessions Floor Supervisor

Albuquerque Convention Center

Toronto, Ontario, Canada
Hourly wage: $24.00; bonus/equity: not specified; ...
Supervise concessions stands and bars
On-floor leadership to front-line team members
Monitor crowd flow and sales trends
The Concessions Floor Supervisor is responsible for overseeing day-of-event operations for an assigned level or zone of concessions, ensuring safe, efficient, and guest-focused service

Job Summary

  • The Concessions Floor Supervisor is responsible for overseeing day-of-event operations for an assigned level or zone of concessions, ensuring safe, efficient, and guest-focused service.
  • This is a supervisory role that provides direction and oversight to bargaining unit staff and supports revenue and profitability goals.
  • The role supports hiring, onboarding, training, and ongoing development of concessions staff by observing, coaching, and providing feedback.

Matching Summary

The Concessions Floor Supervisor is responsible for overseeing day-of-event operations for an assigned level or zone of concessions, ensuring safe, efficient, and guest-focused service.

Salary

Hourly Wage: $24.00; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Supervise concessions stands and bars
  • On-floor leadership to front-line team members
  • Monitor crowd flow and sales trends
  • Ensure adherence to POS procedures
  • Support inventory control processes
  • Respond to guest concerns
  • Promote and enforce company policies

Nice-to-have

  • Ambitious thinking and bold action
  • Inclusive environment and team collaboration
  • Winning is an everyday mindset
  • Guest-first service culture

Key Requirements

  • Previous supervisory or lead experience
  • Familiarity with working in a unionized environment
  • Smart Serve certification
  • Ability to work flexible hours

Work Rights

Not specified

Tailored Resume

Cover Letter