Vip Guest Services Representative

Albuquerque Convention Center

Brooklyn, NY, United States
Base: $19.51ph; bonus/equity: not specified; benef...
Excellent customer service skills
Maintain friendly and professional demeanor
Protect premium area integrity
VIP Guest Services Representatives are responsible for providing excellent service at Barclays Center events to our most high-end clientele

Job Summary

  • VIP Guest Services Representatives are responsible for providing excellent service at Barclays Center events to our most high-end clientele.
  • Primary responsibilities will include greeting and directing guests within the Calvin Klein Club premium service area VIP entrance, VIP coat check, and The Vault; conducting sweeps, providing wheelchair escorts, operating elevators, and responding to guests' questions, comments, and complaints.
  • Must be available to work at least five (5) evening events per week; including all events on Fridays, Saturdays and Sundays.

Matching Summary

VIP Guest Services Representatives are responsible for providing excellent service at Barclays Center events to our most high-end clientele.

Salary

Base: $19.51/hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Maintain friendly and professional demeanor
  • Protect premium area integrity
  • Respond to guest questions and complaints
  • Work with Security and Levy Restaurants
  • Work in confined elevator space

Nice-to-have

  • Friendly and outgoing personality
  • Ability to take direction well
  • Neat and well-groomed appearance

Key Requirements

  • High school diploma or equivalent
  • One (1) year prior customer service experience
  • Must have reliable transportation
  • Must be able to work in the elevators
  • Ability to read, write and understand English

Work Rights

Not specified

Tailored Resume

Cover Letter