Payment Operations Specialist

ABC Fitness

$19.00 usd hourly; not specified; medical/dental/v...
Fully remote
Financial reconciliation across platforms
Merchant account lifecycle management
Client payment inquiries via phone and email
Process and reconcile daily financial activity across multiple platforms, including ACH returns, chargebacks, refunds, and member payments

Job Summary

  • Process and reconcile daily financial activity across multiple platforms, including ACH returns, chargebacks, refunds, and member payments.
  • Assist clients via phone and email with payment- and merchant-related inquiries and monitor trends to identify opportunities for process improvement.
  • Join a purpose-led company with a values-focused culture, offering an open PTO policy, days of disconnect, parental leave, and fitness reimbursements.

Matching Summary

Process and reconcile daily financial activity across multiple platforms, including ACH returns, chargebacks, refunds, and member payments.

Salary

$19.00 USD hourly; Not specified; Medical/Dental/Vision coverage, open PTO, parental leave, fitness reimbursement, Calm App subscription

Skills & Requirements

Must-have

  • Financial reconciliation across platforms
  • Merchant account lifecycle management
  • Client payment inquiries via phone and email
  • PCI compliance and sensitive data handling
  • Integrated payments expertise
  • Workflow documentation and system maintenance

Nice-to-have

  • Ambitious and authentic culture
  • Growth mindset and professional development
  • Collaborative and supportive team environment
  • Fitness industry passion

Key Requirements

  • 2+ years of relevant experience
  • Accounting, payment processing, or SaaS experience
  • Strong analytical skills
  • Financial reconciliation experience
  • Client account management experience
  • Solid Excel and Microsoft Office proficiency
  • Excellent communication skills
  • High attention to detail
  • Comfort handling sensitive financial data
  • Operationally focused mindset
  • Comfort working across multiple systems

Work Rights

Not specified

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