Ralliant is seeking a Network Operations Center (NOC) Engineer at Level 1 and Level 2 to monitor, troubleshoot, and resolve incidents related to network and infrastructure systems in a hybrid work environment. The ideal candidate will possess networking fundamentals and experience in monitoring tools, with a focus on customer service and effective communication
Job Summary
The role is responsible for 16x5 monitoring, troubleshooting, and incident resolution of network systems to ensure high availability.
Engineers must perform initial triage of incidents using tools like SolarWinds and manage tickets in ServiceNow or Jira.
Candidates are expected to escalate complex routing and switching issues to L3 teams while maintaining operational documentation.
Matching Summary
Match Score: 85
Ralliant is seeking a Network Operations Center (NOC) Engineer at Level 1 and Level 2 to monitor, troubleshoot, and resolve incidents related to network and infrastructure systems in a hybrid work environment. The ideal candidate will possess networking fundamentals and experience in monitoring tools, with a focus on customer service and effective communication.