Guest Relations Officer / Executive

GRIGLIA PTE. LTD.

Singapore, SG
Warm guest greeting and welcome
Reservation management via phone or email
Menu recommendations and upselling skills
You will deliver exceptional guest experiences and support smooth front-of-house operations across diverse dining concepts

Job Summary

  • You will deliver exceptional guest experiences and support smooth front-of-house operations across diverse dining concepts.
  • Responsibilities include managing reservations, assisting with menu recommendations, and upselling items to improve sales.
  • The role offers opportunities for training and career progression within a well-established hospitality group.

Matching Summary

Match Score: 85

You will deliver exceptional guest experiences and support smooth front-of-house operations across diverse dining concepts.

Skills & Requirements

Must-have

  • Warm guest greeting and welcome
  • Reservation management via phone or email
  • Menu recommendations and upselling skills
  • Table clearing and resetting operations
  • Front-of-house cleanliness maintenance

Nice-to-have

  • Strong communication and interpersonal skills
  • Professional appearance and grooming standards
  • Ability to work in fast-paced environment
  • Positive attitude and team collaboration
  • Willingness to support service operations

Key Requirements

  • Prior experience in guest relations or hospitality preferred
  • Training provided for new hires
  • Compliance with restaurant policies and procedures

Work Rights

Not specified

Tailored Resume

Cover Letter