Customer Solutions Agent

Ampol

Alexandria, Australia
On-site
Engage and support b2b customers
Handle inbound and outbound calls
Respond to emails and live chat
Engage and support our B2B customers and merchants across many enquiries at Ampol

Job Summary

  • Engage and support our B2B customers and merchants across many enquiries at Ampol.
  • Our offices are new, and purpose-built, located in Alexandria close to Green Square station.
  • Our total remuneration is competitive, including base salary, car allowance, company performance incentive, employee share offers and a 25% discount on Fuel.

Matching Summary

Engage and support our B2B customers and merchants across many enquiries at Ampol.

Skills & Requirements

Must-have

  • Engage and support B2B customers
  • Handle inbound and outbound calls
  • Respond to emails and live chat
  • Data integrity and PII compliance
  • Manage competing priorities

Nice-to-have

  • Supportive team environment
  • Continuous improvement mindset
  • Appetite to learn
  • Can do attitude
  • High level of work ethic

Key Requirements

  • HSC level minimum qualification
  • Computer literate including Microsoft Office
  • Previous customer service experience preferred
  • Experience in retail or hospitality industries preferred
  • Individuals new to workforce welcome
  • Temporary visa holders welcome

Work Rights

Not specified

Tailored Resume

Cover Letter