Senior Manager, It Service Management

154

Base salary not specified; cash-based incentive pr...
**
10+ years it service management experience
Strong itil v3 or v4 knowledge
Sox itgc audit readiness leadership
** The job posting seeks a Senior Manager for IT Service Management at Integer, focusing on ITIL best practices, governance, and IT modernization. The role requires significant experience in IT operations, compliance, and leadership, along with a strong emphasis on continuous improvement and collaboration. **

Job Summary

  • The role requires owning the ITSM practice design and operating model aligned to ITIL best practices while establishing governance cadence.
  • Candidates must lead SOX IT General Controls audit readiness, defining evidence standards and ensuring ongoing compliance for the IT organization.
  • The position offers a comprehensive benefits package including medical, dental, vision, 401(k) matching, and immediate eligibility for paid time off.

Matching Summary

Match Score: 75

** The job posting seeks a Senior Manager for IT Service Management at Integer, focusing on ITIL best practices, governance, and IT modernization. The role requires significant experience in IT operations, compliance, and leadership, along with a strong emphasis on continuous improvement and collaboration. **

Salary

Base salary not specified; Cash-based incentive program available; Comprehensive benefits including medical, dental, vision, and 401(k) match

Skills & Requirements

Must-have

  • 10+ years IT Service Management experience
  • Strong ITIL v3 or v4 knowledge
  • SOX ITGC audit readiness leadership
  • Incident Change Problem Management oversight
  • CMDB governance and data integrity

Nice-to-have

  • ITIL Intermediate or Managing Professional certification
  • Experience with large-scale IT modernization
  • Executive communication and facilitation skills
  • Partnering with Internal Audit teams
  • Balancing control with agility in high-risk forums

Key Requirements

  • Bachelor's degree in computer science or related field
  • Minimum 10 years of ITSM or IT Operations experience
  • Demonstrated experience with SOX ITGCs and regulated controls
  • Ability to lead through influence across technical teams

Work Rights

Not specified

Tailored Resume

Cover Letter