Front Desk Executive

CIH HOTELS PTE. LTD.

Singapore, Singapore
Not specified
Friendly and efficient check-in service
Guest complaint resolution skills
Cash handling and credit policies
CIH Hotels Pte. Ltd. is seeking a Front Desk Executive in Singapore to provide exceptional customer service at the hotel reception. The role involves managing check-ins and check-outs, addressing guest inquiries, and ensuring adherence to hotel policies

Job Summary

  • The role involves providing friendly and efficient check-in and check-out services at the hotel reception.
  • Candidates must handle guest complaints and special requests professionally while ensuring prompt action.
  • The position requires coordinating with housekeeping, room service, and maintenance departments to maintain high service standards.

Matching Summary

Match Score: 75

CIH Hotels Pte. Ltd. is seeking a Front Desk Executive in Singapore to provide exceptional customer service at the hotel reception. The role involves managing check-ins and check-outs, addressing guest inquiries, and ensuring adherence to hotel policies.

Skills & Requirements

Must-have

  • Friendly and efficient check-in service
  • Guest complaint resolution skills
  • Cash handling and credit policies
  • Computer system data entry
  • Shift report preparation

Nice-to-have

  • Proactive role in hotel policies
  • High standard of hospitality
  • Customer feedback integration
  • Willingness to take on extra duties

Key Requirements

  • Experience with computer registration systems
  • Knowledge of cash handling procedures
  • Ability to follow hotel policies

Work Rights

Not specified

Tailored Resume

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