Customer Service Specialist - Service Hvacr

JOHNSON CONTROLS

Cinisello Balsamo, Italy
Not specified; benefits: meal vouchers of 8 eurosp...
Not specified (assumed to be in-office based on the job description).
Order management in enterprise systems
Invoice and payment collection coordination
Safety documentation preparation per d.lgs. 81/08
Johnson Controls is seeking a Customer Service Specialist for their HVACR team in Cinisello Balsamo, Italy. The role involves administrative support to ensure quality service delivery, with an emphasis on order management, customer interaction, and compliance with legal documentation

Job Summary

  • The primary objective is to perform administrative activities supporting the business and clients to ensure high-quality service execution.
  • Responsibilities include managing orders, scheduling service activities, handling invoicing, and preparing safety documentation compliant with Italian law.
  • The company offers benefits such as agile working arrangements, meal vouchers worth 8 euros per day, and corporate welfare programs.

Matching Summary

Match Score: 75

Johnson Controls is seeking a Customer Service Specialist for their HVACR team in Cinisello Balsamo, Italy. The role involves administrative support to ensure quality service delivery, with an emphasis on order management, customer interaction, and compliance with legal documentation.

Salary

Not specified; Benefits: Meal vouchers of 8 euros/day; Welfare program included

Skills & Requirements

Must-have

  • Order management in enterprise systems
  • Invoice and payment collection coordination
  • Safety documentation preparation per D.Lgs. 81/08
  • Supplier qualification and coding processes
  • Office suite proficiency including AI tools

Nice-to-have

  • Strong self-management and problem-solving skills
  • Experience with technical service contracts
  • Excellent analytical and document drafting abilities
  • Process optimization mindset
  • Team collaboration in multinational environment

Key Requirements

  • Proven experience with D.Lgs. 81/08 safety processes
  • ASPP certification preferred
  • Fluent English language skills
  • Experience in technical service sector

Work Rights

Not specified

Tailored Resume

Cover Letter