Service Center Support Specialist

University of Arkansas, Fayetteville

Fayetteville, AR, US
Base: $39,930 - $43,923; bonus/equity: not specifi...
Customer-facing service
Maintenance request processing
Key inventory administration
The Service Center Support Specialist is the primary customer-facing agent of the Facilities Management department, greeting customers and managing key administrative functions

Job Summary

  • The Service Center Support Specialist is the primary customer-facing agent of the Facilities Management department, greeting customers and managing key administrative functions.
  • The University of Arkansas offers a vibrant work environment with benefits including health insurance contributions, tuition waivers, paid holidays, and retirement programs.
  • The University is committed to equal opportunity and provides accommodations for applicants with disabilities during the hiring process.

Matching Summary

The Service Center Support Specialist is the primary customer-facing agent of the Facilities Management department, greeting customers and managing key administrative functions.

Salary

Base: $39,930 - $43,923; Bonus/Equity: Not specified; Benefits: Health, dental, life and disability insurance, tuition waivers, paid holidays, retirement contributions

Skills & Requirements

Must-have

  • Customer-facing service
  • Maintenance request processing
  • Key inventory administration
  • Switchboard operation
  • Proactive customer communication
  • Microsoft Office proficiency

Nice-to-have

  • FAMIS CMMS familiarity
  • Workday system knowledge
  • Good customer service skills
  • Facility management process knowledge
  • Data analysis techniques
  • Accessibility standards knowledge

Key Requirements

  • High school diploma or equivalent
  • At least two years related experience
  • Criminal background check
  • Sex offender registry check

Work Rights

Must have legal authority to work in the United States

Tailored Resume

Cover Letter