Remote is seeking a Payroll Client Services Specialist Lead for the DACH region, focusing on compliance and payroll processing for Germany and Switzerland. The role is fully remote and requires fluency in German and strong client-facing experience
Job Summary
The role involves serving as a specialist level support for all inquiries related to German and Swiss payroll runs while ensuring strict adherence to local compliance.
Candidates will work autonomously on customer escalations, collaborating seamlessly with Customer Experience and Payroll Operations teams to meet service level agreements.
This is a full-time remote position with a fixed weekly schedule from Saturday through Wednesday, prioritizing applications from specific locations.
Matching Summary
Match Score: 85
Remote is seeking a Payroll Client Services Specialist Lead for the DACH region, focusing on compliance and payroll processing for Germany and Switzerland. The role is fully remote and requires fluency in German and strong client-facing experience.
Salary
Base: $30,700 - $69,050 USD annually; Bonus/Equity: Not specified; Benefits: Competitive compensation and benefits package
Skills & Requirements
Must-have
End-to-end payroll processing experience
German and Swiss payroll expertise
Professional fluency in German language
Deep understanding of DACH tax regulations
Client-facing customer service skills
Nice-to-have
Experience working remotely
Mentoring and supporting colleagues
Adaptable to fast-paced international environment
Proficiency with Slack collaboration tools
Asynchronous communication comfort
Key Requirements
Hands-on experience processing end-to-end payroll specifically for Germany and/or Switzerland