This position interacts with the largest customers prior to and/or after sale and has authority to substantially affect the relationship between the company and a customer
Job Summary
This position interacts with the largest customers prior to and/or after sale and has authority to substantially affect the relationship between the company and a customer.
The role involves maintaining up-to-date CRM files, preparing quality reports, generating quotations, processing sales orders, and organizing workflow to meet customer deadlines.
Employees are expected to comply with all applicable laws and uphold the company’s high ethical standards while working in an office environment with occasional visits to manufacturing areas.
Matching Summary
This position interacts with the largest customers prior to and/or after sale and has authority to substantially affect the relationship between the company and a customer.
Skills & Requirements
Must-have
Customer relations management
CRM system data maintenance
Sales order processing
Quotation generation support
Customer needs analysis
Post-sale follow-up coordination
Nice-to-have
Positive attitude and reliability
Participation in sales improvement initiatives
Professional telephone communication
Team collaboration skills
Key Requirements
High School Diploma or equivalent
Minimum two years customer service experience in manufacturing