Job Summary

• This role provides exceptional customer service while resolving complex mortgage-related needs across chat, email, and phone channels.
• The specialist is responsible for triaging enquiries, managing post-application queries, and providing post-completion support including payment adjustments.
• Success in this position requires a clear understanding of Barclays' values and the ability to operate effectively within a regulated business environment.

Matching Summary

Skills & Requirements

Key Requirements

• Experience in regulated business environment
• CeMAP qualification or progress toward it
• Previous customer service experience

Work Rights