Stage – Opérateur / Coordinatrice Boutique & Développement Client – Mode – Aout 2026 – H/f/x

Chanel

Paris, France
On-site
Clienteling and customer service
Order processing and payment
Website back-office management
Accompany the influence of this innovative initiative at the crossroads of retail, customer experience, and business development

Job Summary

  • Accompany the influence of this innovative initiative at the crossroads of retail, customer experience, and business development.
  • Manage the back office of the website (online orders, coordination with delivery drivers and workshop) and plan and track customer deliveries.
  • Enrich the CRM B2B database based on customer visits in store, build loyalty with a pool of key partners and manage operational relationships.

Matching Summary

Accompany the influence of this innovative initiative at the crossroads of retail, customer experience, and business development.

Skills & Requirements

Must-have

  • Clienteling and customer service
  • Order processing and payment
  • Website back-office management
  • Logistics and delivery coordination
  • CRM database enrichment
  • KPI reporting and analysis

Nice-to-have

  • Agile/startup mindset
  • Interest in sustainable luxury

Key Requirements

  • Master 1 or 2 student
  • Proficiency in Microsoft Office Suite
  • Interest in luxury, retail, sustainable development, or entrepreneurship
  • Interest in customer relations and field work

Work Rights

Not specified

Tailored Resume

Cover Letter