Liven is revolutionising hospitality with best-in-class software, services, and hardware to maximize profitability and operational efficiency
Job Summary
Liven is revolutionising hospitality with best-in-class software, services, and hardware to maximize profitability and operational efficiency.
As a Solutions Consultant, you will manage the entire onboarding and implementation process for Liven’s suite of products, ensuring merchants are fully operational from day one.
This hands-on, field-focused role requires regular travel to merchant locations and involves close collaboration with sales, product, support, and engineering teams.
Matching Summary
Liven is revolutionising hospitality with best-in-class software, services, and hardware to maximize profitability and operational efficiency.
Skills & Requirements
Must-have
POS systems installation and configuration
On-site and remote technical support
Merchant onboarding and training
Hardware setup including printers and payment terminals
Mandarin language proficiency
Networking equipment configuration
Troubleshooting technical issues
Nice-to-have
Cantonese language skills
Familiarity with cloud-based POS and SaaS platforms
Experience with CRM tools like Salesforce or HubSpot
Use of project management tools such as JIRA or Trello
Basic data analysis skills
Understanding of restaurant operational workflows
Key Requirements
3–8 years POS industry experience
Mandarin language proficiency mandatory
Experience with POS hardware and software integration
Ability to manage multiple onboarding projects
Experience in hospitality environments
Technical project management or solutions consulting background