Service Desk Analyst

Apex Group

2-3 years it operational experience
Windows desktop configuration support
Active directory user management
The Apex Group is a global fund administration provider with over 13,000 employees across 112 offices worldwide

Job Summary

  • The Apex Group is a global fund administration provider with over 13,000 employees across 112 offices worldwide.
  • This role requires maintaining knowledge of operating systems and application software while supporting Windows Desktop environments.
  • Candidates must possess strong communication skills and the ability to work under their own initiative in a 24/7 shift environment.

Matching Summary

The Apex Group is a global fund administration provider with over 13,000 employees across 112 offices worldwide.

Skills & Requirements

Must-have

  • 2-3 years IT operational experience
  • Windows Desktop configuration support
  • Active Directory user management
  • Microsoft Office 2013/2016 support
  • Ticket tool experience required

Nice-to-have

  • Virtual desktop environment familiarity
  • ITIL Service Management principles
  • Physical networking basics
  • Process improvement documentation skills
  • Global service desk on-call experience

Key Requirements

  • Third level qualification in computer discipline
  • Comptia A+, Server +, Network +, or MCP certification
  • 2-3 years experience in computer related support

Work Rights

Not specified

Tailored Resume

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