It Service Desk Support I (938)

ABC Supply

Not specified in the job description.
Level 1 technical system support
Hardware and software troubleshooting
Microsoft and apple systems support
ABC Supply, North America’s largest wholesale distributor of building products, seeks an IT Service Desk Support I to provide front-line technical support for hardware and software issues. The role requires strong communication skills and 1-2 years of IT support experience, with a preference for bilingual candidates

Job Summary

  • ABC Supply is North America’s largest wholesale distributor of exterior and interior building products and has been recognized as a great workplace by Gallup and Glassdoor.
  • The IT Technical Support associate serves as the front-line technical system support, resolving hardware, software, and networking problems to ensure satisfactory results.
  • Benefits include health, dental, and vision coverage eligible after 60 days, 401(k) with company match, employer-paid disability and life insurance, paid vacation, sick days, and holidays.

Matching Summary

Match Score: 80

ABC Supply, North America’s largest wholesale distributor of building products, seeks an IT Service Desk Support I to provide front-line technical support for hardware and software issues. The role requires strong communication skills and 1-2 years of IT support experience, with a preference for bilingual candidates.

Skills & Requirements

Must-have

  • Level 1 technical system support
  • hardware and software troubleshooting
  • Microsoft and Apple systems support
  • network and telecommunications support
  • Microsoft Active Directory services
  • email and mobile technology support
  • technical issue documentation

Nice-to-have

  • strong multi-tasking skills
  • excellent phone communication
  • team collaboration
  • bilingual English/Spanish ability
  • experience with Point of Sale systems

Key Requirements

  • 1-2 years IT support experience
  • earned or in-progress IT-related degree or certification
  • bilingual English/Spanish preferred

Work Rights

Not specified

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