Customer Experience Advisor | S1 | Retail Banking | Camden Town Branch

Santander

Camden Town, United Kingdom
Base: £28,800; bonus/equity: £500 annual cash allo...
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Deliver outstanding customer service
Communicate effectively with customers
Assist with day-to-day transactions
** Santander is seeking a Customer Experience Advisor for their Camden Town Branch, focusing on delivering exceptional customer service in retail banking. The role involves assisting customers with various transactions and inquiries while fostering a collaborative, innovative work environment. **

Job Summary

  • Santander is evolving into a technology-driven organisation, driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.
  • As a Customer Experience Advisor, you will be the first point of contact for customers, assisting with transactions, queries, and servicing, while also building relationships and finding solutions.
  • Benefits include a starting salary of £28,800 plus a £500 annual cash allowance, 25 days' holiday, voluntary healthcare benefits, company pension contributions, and protection benefits.

Matching Summary

Match Score: 75

** Santander is seeking a Customer Experience Advisor for their Camden Town Branch, focusing on delivering exceptional customer service in retail banking. The role involves assisting customers with various transactions and inquiries while fostering a collaborative, innovative work environment. **

Salary

Base: £28,800; Bonus/Equity: £500 annual cash allowance; Benefits: 25 days’ holiday plus bank holidays, healthcare, pension, protection benefits, share plans, staff product discounts, wellbeing support, family leave.

Skills & Requirements

Must-have

  • Deliver outstanding customer service
  • Communicate effectively with customers
  • Assist with day-to-day transactions
  • Answer customer calls
  • Protect customers against fraud

Nice-to-have

  • Go above-and-beyond for customers
  • Flexible, can-do approach to work
  • Openness to broad range of activities
  • Ability to grow, adapt and change

Key Requirements

  • Proven ability to deliver outstanding customer service
  • Right to work in the UK

Work Rights

Right to work in the UK

Sponsorship: available

Tailored Resume

Cover Letter