Base: £24,596 - £25,096; bonus/equity: not specifi...
Manage customer base
Solution-oriented approach
Proactive sample monitoring
This is a critical role, whereby you will be balancing the needs and expectations of both the customer and the laboratory
Job Summary
This is a critical role, whereby you will be balancing the needs and expectations of both the customer and the laboratory.
You will be managing a dedicated customer base in a fast-paced, highly regulated, scientific environment, fulfilling our customer needs by building strong relationships and a solution-oriented approach to ensure customer satisfaction.
Our Benefits Include: Annual Leave commencing at 25 days (rising to 30) plus 8 public holidays (pro rata for part time) Ability to Buy annual leave.
Matching Summary
This is a critical role, whereby you will be balancing the needs and expectations of both the customer and the laboratory.
Salary
Base: £24,596 - £25,096; Bonus/Equity: Not specified; Benefits: Annual Leave, Sick Pay, Pension, etc.
Skills & Requirements
Must-have
Manage customer base
Solution-oriented approach
Proactive sample monitoring
Liaise with departments
Proficient in MS packages
Nice-to-have
Customer driven relationships
Innovative thinker
Flexible colleague
Scientific background beneficial
Key Requirements
Customer Services Co-Ordinator experience
Eligibility to work in the UK
Work Rights
Citizen or Permanent Resident or valid working visa