Job Summary

• The Customer Support Teams’ primary focus is to provide the highest quality service to support our clients.
• As the first point of contact for our customers, the team play a critical part in providing our customers with an excellent first impression of doing business with us.
• We value trust, empowerment, and support; the successful candidate will benefit from these within the role and encourage these values amongst their peers.

Matching Summary

Skills & Requirements

Key Requirements

• Experience in a technical support environment
• Experience within the Regulated Services industry
• Understanding of software monitoring tools
• HPCC, Python, SQL, Power BI knowledge desirable
• Understanding GDPR desirable
• Task management tools like JIRA desirable

Work Rights