Front Desk Clerk - Holiday Inn & Suites Virginia Beach - North Beach

Harrison Group

Virginia Beach, VA, United States
**
Hotel front desk operations
Guest check-in and check-out
Reservation management systems
** The Holiday Inn & Suites Virginia Beach – North Beach is seeking a Front Desk Clerk to provide exceptional guest service and manage daily front desk operations. The ideal candidate should have a strong customer service background, preferably in hospitality, and be able to multitask effectively in a fast-paced environment. **

Job Summary

  • Holiday Inn & Suites Virginia Beach – North Beach offers a premier beachfront resort experience with extensive amenities including oceanfront rooms, pools, and a movie theater.
  • The Front Desk Clerk is the primary guest contact responsible for ensuring a welcoming first impression and smooth daily front desk operations.
  • Harrison Group is a family-owned hospitality company committed to exceptional guest experiences and creating rewarding career opportunities.

Matching Summary

Match Score: 75

** The Holiday Inn & Suites Virginia Beach – North Beach is seeking a Front Desk Clerk to provide exceptional guest service and manage daily front desk operations. The ideal candidate should have a strong customer service background, preferably in hospitality, and be able to multitask effectively in a fast-paced environment. **

Skills & Requirements

Must-have

  • hotel front desk operations
  • guest check-in and check-out
  • reservation management systems
  • customer service orientation
  • payment processing
  • coordination with housekeeping
  • multitasking in fast-paced environment

Nice-to-have

  • experience with Cloudbeds or RoomKeyPMS
  • knowledge of online travel platforms
  • professional appearance and demeanor
  • ability to upsell hotel services
  • team collaboration skills

Key Requirements

  • high school diploma or equivalent
  • preferred hospitality or hotel management coursework
  • previous hotel front desk or customer service experience
  • experience with hotel reservation systems
  • ability to stand for extended periods
  • clear verbal communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter