Stryker Corporation is seeking a Senior Specialist in Order Processing for its Osaka, Japan location. The role involves managing customer orders, improving order processing efficiency, and enhancing customer service, with a focus on the short-term rental business model
Job Summary
Process daily incoming orders, arrange orders, and issue shipping instructions to the warehouse.
Respond to customer inquiries via email and telephone, and perform customer service duties in cooperation with the outsourcing company.
Lead the optimization of order processing, focusing on STC business, and develop business improvement plans to increase auto-book rate and reduce processing time.
Matching Summary
Match Score: 85
Stryker Corporation is seeking a Senior Specialist in Order Processing for its Osaka, Japan location. The role involves managing customer orders, improving order processing efficiency, and enhancing customer service, with a focus on the short-term rental business model.
Skills & Requirements
Must-have
Order processing and arrangement
Customer inquiry response
Supply chain Order to Cash
Process improvement and standardization
Data analysis with Excel/Power BI
Nice-to-have
Leadership in process optimization
Mentoring and team support
Proactive learning of medical devices
Key Requirements
Experience in Customer Service or Sales Assistant
Proficiency in Excel (functions), Word, PowerPoint