Dispute Claims Specialist

EML

Adelaide, Australia
On-site
Empathetic customer service
Strong communication skills
Organizational skills
As a Dispute Claim Specialist you will play a key role in supporting injured workers throughout the dispute resolution process, providing an empathetic customer experience

Job Summary

  • As a Dispute Claim Specialist you will play a key role in supporting injured workers throughout the dispute resolution process, providing an empathetic customer experience.
  • Your responsibilities will include developing strong customer relationships, undertaking ongoing reviews in relation to entitlements, payments and medical expenses, and providing tailored and empathetic delivery of adverse outcomes.
  • EML offers a diverse and collaborative team culture, flexibility to work from home, comprehensive learning and development opportunities, and generous employee benefits.

Matching Summary

As a Dispute Claim Specialist you will play a key role in supporting injured workers throughout the dispute resolution process, providing an empathetic customer experience.

Skills & Requirements

Must-have

  • Empathetic customer service
  • Strong communication skills
  • Organizational skills
  • Time management skills
  • Analytical and problem-solving abilities

Nice-to-have

  • Experience in mediation
  • Experience in personal injury industry

Key Requirements

  • Permanent, full-time position
  • Flexibility to work from home once fully trained

Work Rights

Not specified

Tailored Resume

Cover Letter