Csr- Client Service Representative - Receptionist - Van Nuys

VCA Animal Hospitals

Van Nuys, CA, US
Base: $18.00 - $20.00 ph; bonus/equity: not specif...
Customer service functions including greeting visitors
Scheduling and confirming appointments
Processing payments and explaining fees
The Client Service Representative serves as the face of VCA Animal Hospitals, responsible for building trust and confidence with clients and their pets

Job Summary

  • The Client Service Representative serves as the face of VCA Animal Hospitals, responsible for building trust and confidence with clients and their pets.
  • Key responsibilities include greeting visitors, scheduling appointments, processing payments, and educating clients on non-medical pet care topics like flea control.
  • The position offers competitive compensation ranging from $18.00 to $20.00 per hour along with comprehensive benefits including medical, dental, vision, and 401(k).

Matching Summary

The Client Service Representative serves as the face of VCA Animal Hospitals, responsible for building trust and confidence with clients and their pets.

Salary

Base: $18.00 - $20.00 per hour; Bonus/Equity: Not specified; Benefits: Medical/dental/vision, paid vacation, 401(k), pet discounts

Skills & Requirements

Must-have

  • Customer service functions including greeting visitors
  • Scheduling and confirming appointments
  • Processing payments and explaining fees
  • Managing medical records and charts
  • Hospital maintenance and waste removal

Nice-to-have

  • Personable yet highly professional demeanor
  • Experience in animal husbandry education
  • Ability to exceed pet owner expectations
  • Service extraordinaire mindset

Key Requirements

  • Experienced Client Service Representative
  • High school diploma or equivalent (implied by experience requirement)
  • Professional communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter