Crm Communications Specialist

895

Not specified
Crm lifecycle communications expertise
Journey design, automation, segmentation
Email/sms/portal communication
The CRM Communications Specialist at 895 is responsible for designing and executing CRM-driven communications to guide prospective and applied students through key enrollment milestones. This role emphasizes collaboration across departments to enhance communication quality and optimize student engagement strategies for improved enrollment outcomes

Job Summary

  • The CRM Communications Specialist leads the design and execution of CRM-driven communications that guide prospective and applied students through key enrollment milestones.
  • This role owns lifecycle journeys (email/SMS/portal/automation), builds segmentation and automation aligned to enrollment goals, and continuously improves messaging through testing and performance insights.
  • In close partnership with Admissions, University Relations/Marketing, Financial Aid, Student Services, and IT/CRM administration, the CRM Communications Specialist ensures communications are clear, timely, personalized, and measurables support strong conversion and confident student decision-making.

Matching Summary

Match Score: 85

The CRM Communications Specialist at 895 is responsible for designing and executing CRM-driven communications to guide prospective and applied students through key enrollment milestones. This role emphasizes collaboration across departments to enhance communication quality and optimize student engagement strategies for improved enrollment outcomes.

Skills & Requirements

Must-have

  • CRM lifecycle communications expertise
  • journey design, automation, segmentation
  • email/SMS/portal communication
  • A/B and multivariate testing
  • performance analytics and student engagement trends

Nice-to-have

  • strong customer service skills
  • anticipate needs and maintain resourcefulness
  • collaborative, shared leadership environment

Key Requirements

  • Bachelor’s degree in Marketing, Communications, English, Journalism, or related field preferred
  • Experience working with admission CRM system
  • Slate CRM experience preferred
  • Ability to work independently on a day-to-day basis

Work Rights

Not specified

Tailored Resume

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