Base: $50,000 to $60,000; bonus/equity: eligible f...
On-site
Customer engagement management
Sales process utilization
Account segmentation and penetration
Ryder is seeking a Customer Engagement Manager to oversee assigned accounts and promote Ryder's services, such as fleet management and leasing. The position requires strong sales and account management skills, along with a bachelor's degree and relevant experience in customer service and sales
Job Summary
The Customer Engagement Manager (CEM) position is responsible for the management of assigned accounts in the Business Unit (BU) and the education/development of customer interest in additional Ryder services.
Attain or exceed assigned sales quotas and profit targets, maintain regular customer contact, and develop a sales penetration plan to expand Ryder’s wallet share.
Ryder offers a comprehensive benefit package, a 401(K) Savings Plan with a company match, discounted stock purchase options, and performance-based annual cost of living increases.
Matching Summary
Match Score: 85
Ryder is seeking a Customer Engagement Manager to oversee assigned accounts and promote Ryder's services, such as fleet management and leasing. The position requires strong sales and account management skills, along with a bachelor's degree and relevant experience in customer service and sales.
Salary
Base: $50,000 to $60,000; Bonus/Equity: Eligible for monthly incentive plan, annual total earnings $70,000-$80,000; Benefits: Comprehensive benefit package
Skills & Requirements
Must-have
Customer engagement management
Sales process utilization
Account segmentation and penetration
Customer satisfaction perception management
Sales quotas and profit targets
Nice-to-have
Professional development opportunities
World-class Fortune 500 organization
Collaboration with Ryder resources
Key Requirements
Bachelor's degree in business, marketing, or transportation, or equivalent experience
2 years or more experience providing service to customers