Veterinary Customer Service Specialist

The Ohio State University

Columbus, Ohio, US
Base: $17.00 - $21.77; bonus/equity: not specified...
Front-line client services
Medical emergency response
Hospital computer system
The College of Veterinary Medicine, Veterinary Medical Center seeks applicants for Veterinary Customer Service Specialists with the Small Animal Reception team

Job Summary

  • The College of Veterinary Medicine, Veterinary Medical Center seeks applicants for Veterinary Customer Service Specialists with the Small Animal Reception team.
  • Duties include responding to routine, complex and medical emergency situations in professional manner; answering and directing internal and external calls appropriately; creating accurate day-to-day admitting information through hospital computer system.
  • The successful candidate will have the opportunity to provide excellent front-line client services to support clients, customers, clinicians, and care-giving colleagues.

Matching Summary

The College of Veterinary Medicine, Veterinary Medical Center seeks applicants for Veterinary Customer Service Specialists with the Small Animal Reception team.

Salary

Base: $17.00 - $21.77; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Front-line client services
  • Medical emergency response
  • Hospital computer system
  • Medical terminology
  • Money handling practices
  • University privacy standards

Nice-to-have

  • Professional manner
  • Office practices and procedures
  • Established customer service principles

Key Requirements

  • High School graduate or equivalent
  • 1 year of relevant experience
  • 2-4 years of relevant experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter