Business Product Owner (junior) – Contact Center

Rockwell Automation Ltd

Mexico City, Mexico
On-site
Manage product backlog
Translate needs into user stories
Work with technology teams
You will support the execution and evolution of Contact Center tools, working with operations to ensure that solutions work in daily activities

Job Summary

  • You will support the execution and evolution of Contact Center tools, working with operations to ensure that solutions work in daily activities.
  • It is a hands-on profile, get involved in operations, and in an agile way.
  • We believe that employee diversity is an important element of our common future.

Matching Summary

You will support the execution and evolution of Contact Center tools, working with operations to ensure that solutions work in daily activities.

Skills & Requirements

Must-have

  • Manage product backlog
  • Translate needs into user stories
  • Work with technology teams
  • Participate in UAT
  • Identify quick improvements

Nice-to-have

  • Profile with initiative
  • Practical approach
  • Close connection with operations
  • Interest in digital products

Key Requirements

  • 1 to 3 years of experience
  • Business Analyst or Junior Product Owner experience
  • Contact Center Operations experience
  • Basic knowledge of Contact Center tools
  • Familiarity with Agile methodologies

Work Rights

Not specified

Tailored Resume

Cover Letter