Client Success Manager

Arcesium

New York, United States
Base: $220,000 - $260,000; bonus/equity: year-end ...
On-site
Strategic client partnership
Deep platform knowledge
Client issue resolution
Arcesium is a global financial technology firm that solves complex data-driven challenges faced by some of the world’s most sophisticated financial institutions

Job Summary

  • Arcesium is a global financial technology firm that solves complex data-driven challenges faced by some of the world’s most sophisticated financial institutions.
  • The Client Success Service Solutions (CS3) team is dedicated to building lasting partnerships that create value, foster trust, and ensure our clients maximize the full potential of our products and services to achieve the outcomes they desire.
  • The ideal candidate will have 10+ years of experience in operations, technology, or client success at a hedge fund, investment manager, FinTech, financial services or technology organization.

Matching Summary

Arcesium is a global financial technology firm that solves complex data-driven challenges faced by some of the world’s most sophisticated financial institutions.

Salary

Base: $220,000 - $260,000; Bonus/Equity: Year-end bonus guaranteed in the first year; Benefits: Medical, prescription drug coverage, 401k contribution matching

Skills & Requirements

Must-have

  • Strategic client partnership
  • Deep platform knowledge
  • Client issue resolution
  • Client advocacy within Arcesium
  • Analyze client usage patterns

Nice-to-have

  • Industry insights sharing
  • Proactive client monitoring
  • Onboarding process participation

Key Requirements

  • 10+ years of experience
  • Experience supporting clients
  • Knowledge of software engineering or data science
  • Superior quantitative, analytical, and problem-solving skills
  • Degree in economics, finance, business, math, science, or engineering preferred
  • Exposure to investment asset classes

Work Rights

Not specified

Tailored Resume

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