Sig - Case Manager

Eml

Sydney, Australia
Not specified; generous discounts from over 350 re...
Fully remote
Extensive customer service experience
End-to-end claims management
Stakeholder liaison skills
This role offers the opportunity to make a positive impact on injured workers' lives by managing their recovery and return-to-work journey within EML's Specialised Insurance Group

Job Summary

  • This role offers the opportunity to make a positive impact on injured workers' lives by managing their recovery and return-to-work journey within EML's Specialised Insurance Group.
  • The position involves proactively managing both physical and psychological claims while liaising with diverse stakeholders to implement strategies that minimize costs and achieve optimal outcomes.
  • EML provides a collaborative culture with flexible work arrangements, allowing up to three days of remote work per week after month three, alongside comprehensive employee benefits.

Matching Summary

This role offers the opportunity to make a positive impact on injured workers' lives by managing their recovery and return-to-work journey within EML's Specialised Insurance Group.

Salary

Not specified; Generous discounts from over 350 retailers; Up to 16 weeks paid parental leave plus super

Skills & Requirements

Must-have

  • Extensive customer service experience
  • End-to-end claims management
  • Stakeholder liaison skills
  • Rehabilitation plan approval

Nice-to-have

  • Allied health background
  • Empathetic and supportive approach
  • Strategic decision-making skills
  • Experience with mental health claims

Key Requirements

  • Extensive customer service experience
  • Allied health or case management experience (advantageous)
  • Strong communication and active listening skills

Work Rights

Not specified

Tailored Resume

Cover Letter