Sr Manager, South Carolina Service Sales & Ops

Otis

North Charleston, SC, United States of America
Lead service sales and operations
Manage field staff and training
Expand customer portfolio
Lead the service sales and operations colleague activities related to building and maintaining current customer loyalty and expanding the existing portfolio

Job Summary

  • Lead the service sales and operations colleague activities related to building and maintaining current customer loyalty and expanding the existing portfolio.
  • You will be responsible for day-to-day management of field staff, employee selection, field training, and safety.
  • Otis is the World’s leading provider of elevators, escalators, and walkways, moving 2.3 billion people a day.

Matching Summary

Lead the service sales and operations colleague activities related to building and maintaining current customer loyalty and expanding the existing portfolio.

Skills & Requirements

Must-have

  • Lead service sales and operations
  • Manage field staff and training
  • Expand customer portfolio
  • Ensure superior customer satisfaction
  • Develop action plans for deficiencies
  • Conduct field safety audits

Nice-to-have

  • Highly team-oriented environment
  • Strong leadership and goal-orientation
  • Pro-active labor relations

Key Requirements

  • 5+ years elevator industry management experience
  • 5+ years people leadership experience
  • Bachelor’s degree highly desired
  • High school plus 10 years relevant experience
  • No sponsorship for this position

Work Rights

Not specified

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