Implementation & Customer Success Specialist B2b Saas | Mining / Fifo Operations

Jobgether

Romania
On-site
B2b saas software implementation
Workforce accommodation operations
Stakeholder management across departments
The Implementation & Customer Success Specialist position at Jobgether's partner company focuses on leading software implementations and ensuring customer success in a B2B SaaS environment, specifically for the mining and FIFO operations sector. The role involves consulting, relationship management, and operational problem-solving while working collaboratively across various departments

Job Summary

  • This role leads software implementations and long-term customer success initiatives for a platform supporting workforce accommodation and transportation operations.
  • You will work directly with stakeholders across logistics, finance, IT, and operations to configure systems, train users, and drive successful adoption.
  • The position offers strong ownership, cross-functional collaboration, and exposure to complex real-world workflows in mining, energy, and construction sectors.

Matching Summary

Match Score: 85

The Implementation & Customer Success Specialist position at Jobgether's partner company focuses on leading software implementations and ensuring customer success in a B2B SaaS environment, specifically for the mining and FIFO operations sector. The role involves consulting, relationship management, and operational problem-solving while working collaboratively across various departments.

Skills & Requirements

Must-have

  • B2B SaaS software implementation
  • Workforce accommodation operations
  • Stakeholder management across departments
  • System configuration and user training
  • Logistics and finance collaboration

Nice-to-have

  • Experience in mining or FIFO operations
  • Strategic thinking with hands-on execution
  • International travel willingness
  • Remote-first work environment adaptability
  • Cross-functional team collaboration skills

Key Requirements

  • Client-focused professional experience
  • Background in B2B SaaS environments
  • Ability to manage complex operational workflows

Work Rights

Not specified

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