Client Experience Coordinator

JLL

London, United Kingdom
Exceptional 5-star service delivery
Proactive client needs anticipation
Workplace experience ambassador
JLL empowers you to shape a brighter way forward by combining world-class services, advisory, and technology for clients

Job Summary

  • JLL empowers you to shape a brighter way forward by combining world-class services, advisory, and technology for clients.
  • This role combines workplace experience curation with high-touch client service, serving as the primary point of contact for all client interactions, vendor management, event coordination, and employee engagement initiatives.
  • This role offers the opportunity to be at the forefront of workplace experience delivery, working in a dynamic environment where excellence is the standard, client satisfaction is paramount, and creating memorable experiences is the daily mission.

Matching Summary

JLL empowers you to shape a brighter way forward by combining world-class services, advisory, and technology for clients.

Skills & Requirements

Must-have

  • Exceptional 5-star service delivery
  • Proactive client needs anticipation
  • Workplace experience ambassador
  • Event coordination and management
  • Vendor and supplier relationship management
  • Health and safety compliance

Nice-to-have

  • Passionate about people and experiences
  • Attuned to customer needs
  • Flexible and proactive mindset
  • Strong team player
  • Professional discretion and confidentiality

Key Requirements

  • Minimum 3 years hospitality/co-working experience
  • Previous events experience strongly preferred
  • Fluent in English language – written and oral
  • Proficient in Microsoft Office Suite

Work Rights

Not specified

Tailored Resume

Cover Letter