Lead Customer Service Representative

AmeriVet

Base: $19.00-$27.00ph based on experience; bonus/e...
Customer service experience
Leadership and supervisory skills
Veterinary software proficiency
At AmeriVet, your work helps deliver essential high-quality care for pets and families while supporting your career growth with tools and resources

Job Summary

  • At AmeriVet, your work helps deliver essential high-quality care for pets and families while supporting your career growth with tools and resources.
  • The role involves supervising and mentoring CSR team members, managing front desk operations, and providing compassionate customer service.
  • AmeriVet offers tailored development programs, competitive pay, comprehensive benefits, and a supportive, collaborative environment where every team member can thrive.

Matching Summary

At AmeriVet, your work helps deliver essential high-quality care for pets and families while supporting your career growth with tools and resources.

Salary

Base: $19.00-$27.00/hr based on experience; Bonus/Equity: Not specified; Benefits: Health, dental, vision, life insurance, mental health resources, 401(k) matching, student loan assistance, paid time off

Skills & Requirements

Must-have

  • Customer service experience
  • Leadership and supervisory skills
  • Veterinary software proficiency
  • Strong organizational skills
  • Fast-paced environment adaptability
  • Compassionate client communication

Nice-to-have

  • Team mentorship and coaching
  • Problem-solving skills
  • Collaboration and accountability culture
  • Career growth opportunities
  • Supportive work environment

Key Requirements

  • 2+ years customer service experience
  • Veterinary customer service preferred
  • Leadership or supervisory experience preferred
  • Experience with veterinary software systems preferred

Work Rights

Not specified

Tailored Resume

Cover Letter