The Business Process Owner (BPO) is responsible for the end-to-end management, optimisation, and strategic alignment of the Order To cash and Claims Management within the organisation
Job Summary
The Business Process Owner (BPO) is responsible for the end-to-end management, optimisation, and strategic alignment of the Order To cash and Claims Management within the organisation.
He/She will leverage and move forward the SAP Tech Stack, CRM (Salesforce) and tire‑centric solutions.
The BPO role sits within the Business Process Transformation organization that ensures that processes deliver value, operate efficiently, and support the organisation’s strategic objectives.
Matching Summary
The Business Process Owner (BPO) is responsible for the end-to-end management, optimisation, and strategic alignment of the Order To cash and Claims Management within the organisation.
Skills & Requirements
Must-have
Order to Cash management
Claims Management
SAP Tech Stack
Salesforce CRM
Lean methodologies
KPI monitoring
Process documentation
Nice-to-have
Kaizen culture
Data-driven decision-making
Strategic mindset
Cross-functional collaboration
Key Requirements
Bachelor’s degree in Supply Chain, Industrial Engineering, Operations, or related field