Hourly pyy starting at $17.00 usd based on experie...
Front office team supervision
Guest arrival and departure management
Conflict resolution skills
The Guest Services Supervisor primarily supervises Front Office team members to ensure efficient and smooth operations for producing guest satisfaction
Job Summary
The Guest Services Supervisor primarily supervises Front Office team members to ensure efficient and smooth operations for producing guest satisfaction.
Innisfree Hotels fosters a culture of care where employees genuinely matter and their voices are heard.
The role requires using suggestive selling techniques to sell room nights, increase occupancy, and revenue.
Matching Summary
The Guest Services Supervisor primarily supervises Front Office team members to ensure efficient and smooth operations for producing guest satisfaction.
Salary
Hourly pay starting at $17.00 USD based on experience
Skills & Requirements
Must-have
Front Office team supervision
Guest arrival and departure management
Conflict resolution skills
Hotel reservation systems knowledge
Suggestive selling techniques
VIP room allocation oversight
Nice-to-have
Positive and caring work environment
Strong attention to detail
Ability to multi-task effectively
Team player with leadership potential
Knowledge of local area events
Key Requirements
Degree or diploma in Hospitality Management or related field
Minimum 2 years of customer service experience
Excellent English communication skills
Ability to work independently with minimum supervision