Captain Server - Outlet

Fairmont Jasper Park Lodge

Jasper, Canada
Base: $19.10 / hour; bonus/equity: not specified; ...
On-site
Exceptional service and cuisine
Engaging and anticipatory service
Training and development of staff
As a Captain Server with Fairmont Jasper Park Lodge, you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience

Job Summary

  • As a Captain Server with Fairmont Jasper Park Lodge, you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience.
  • Your engaging and anticipatory service will inspire the team and ensure the success of our outlet functions.
  • Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience.

Matching Summary

As a Captain Server with Fairmont Jasper Park Lodge, you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience.

Salary

Base: $19.10 / hour; Bonus/Equity: Not specified; Benefits: Subsidized staff accommodation, complimentary meal per shift, employee travel program, wellness platform, resort discounts

Skills & Requirements

Must-have

  • Exceptional service and cuisine
  • Engaging and anticipatory service
  • Training and development of staff
  • High level of customer service
  • Operating within ALCB regulations
  • Knowledge of menu items
  • Preparing and serving cocktails
  • Adhere to safety and sanitation policies
  • Lead F&B Outlet team
  • Handle guest concerns professionally
  • Maximize revenues
  • Support employees
  • Ensure appropriate staffing levels
  • Assign sections based on needs
  • Approve discounts and promos
  • Foster an inclusive environment

Nice-to-have

  • Experience luxury, adventure, and outdoors
  • Comfortable with change
  • Open to learning new service standards
  • Energized by evolving luxury environment
  • Embrace Fairmont brand promise

Key Requirements

  • Minimum 1 year serving experience
  • At least 6 months a la carte service
  • Previous leadership experience
  • Valid Alberta driver’s license
  • Excellent knowledge of wine, cocktails and beer
  • Pro Serve certification

Work Rights

Must be legally eligible to work in Canada

Tailored Resume

Cover Letter