Service Advisor

Search Optics LLC

Verona, NJ, United States
$64,000.00-$161,000.00; not specified; medical, de...
On-site
Customer service focus
Automotive repair
Service requests
Search Optics LLC is seeking an Automotive Service Advisor for their Montclair Acura dealership in Verona, NJ. The role involves interacting with customers to assess vehicle service needs, preparing repair orders, and facilitating communication between customers and technicians

Job Summary

  • Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • Develop estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
  • Keeping customer informed of service specials, completion times and service expenses.

Matching Summary

Match Score: 85

Search Optics LLC is seeking an Automotive Service Advisor for their Montclair Acura dealership in Verona, NJ. The role involves interacting with customers to assess vehicle service needs, preparing repair orders, and facilitating communication between customers and technicians.

Salary

$64,000.00-$161,000.00; Not specified; Medical, Dental and Vision Plans

Skills & Requirements

Must-have

  • customer service focus
  • automotive repair
  • service requests
  • vehicle inspection
  • warranty administration

Nice-to-have

  • team player
  • earning customers for life

Key Requirements

  • Previous Service Advisor experience preferred
  • Prior automotive technician experience a plus
  • Basic mechanical understanding
  • Acceptable driving record
  • Valid driver's license

Work Rights

Not specified

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