Patient Service Representative General Administration

Wake Forest Health Network

Wake Forest, North Carolina, US
Base: $20.80 - $31.20; bonus/equity: not specified...
Accurate patient demographic and insurance information
Verify insurance benefits and collect patient liability
Communicate issues and process improvement opportunities
Greets patients, monitors patient flow, and ensures efficient and courteous care

Job Summary

  • Greets patients, monitors patient flow, and ensures efficient and courteous care.
  • Verifies insurance benefits, calculates and collects patient out-of-pocket financial liability.
  • Advocate Health offers a comprehensive suite of Total Rewards including competitive compensation, generous retirement offerings, and programs that invest in your career development.

Matching Summary

Greets patients, monitors patient flow, and ensures efficient and courteous care.

Salary

Base: $20.80 - $31.20; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • Accurate patient demographic and insurance information
  • Verify insurance benefits and collect patient liability
  • Communicate issues and process improvement opportunities
  • Maintain knowledge of payer requirements
  • Handle sensitive and confidential information

Nice-to-have

  • Excellent public relations and collaboration skills
  • Problem-solving in high-stress areas
  • Positive interaction with all customers

Key Requirements

  • High school diploma or GED required
  • Patient access experience preferred
  • Insurance verification experience preferred
  • Billing experience preferred
  • Certified medical assistant experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter