Customer Service Representative

bcd-chemie.de

North Liberty, United States
On-site
Timely customer communication
Accurate order processing
Order life cycle management
Brenntag is seeking a Customer Service Representative to enhance customer experience through effective order management and relationship building. The role requires strong communication skills, problem-solving abilities, and collaboration within a team environment

Job Summary

  • The Customer Service Representative is responsible for creating a positive Customer Experience by providing timely communication based on Customer needs while executing Brenntag’s Quality Objectives.
  • This role will be held accountable for accurate and prompt processing of customer orders and full Order life cycle management.
  • We aim to create an environment where the best people want to work, where they can turn their passion into their job and realize their full potential.

Matching Summary

Match Score: 85

Brenntag is seeking a Customer Service Representative to enhance customer experience through effective order management and relationship building. The role requires strong communication skills, problem-solving abilities, and collaboration within a team environment.

Skills & Requirements

Must-have

  • Timely customer communication
  • Accurate order processing
  • Order life cycle management
  • Customer relationship development
  • Data integrity
  • Compliance with regulations

Nice-to-have

  • Proactive teamwork
  • Genuine and insightful efforts
  • Confidence to pivot
  • Professional and courteous service

Key Requirements

  • 2+ years of Customer Service experience
  • CRM Experience required (preferably Salesforce)
  • Microsoft Office Suite and Team Collaboration tools experience

Work Rights

Not specified

Tailored Resume

Cover Letter