Servicenow Business Process Manager

Accenture

California, United States
Base: $87,400 to $266,300 depending on location; b...
Not specified
Minimum 4 years servicenow platform experience
Leading workshops and requirements gathering
Process definition and re-engineering expertise
Accenture is seeking a ServiceNow Business Process Manager to join their team, responsible for delivering best practice guidance and collaborating with clients to meet their business needs in a rapidly changing environment. The ideal candidate should have significant experience with the ServiceNow platform, strong communication skills, and the ability to lead workshops and process improvements

Job Summary

  • The role involves delivering industry best practice guidance and collaborating with customers to achieve business outcomes using the ServiceNow platform.
  • Accenture is a global professional services organization that helps clients build their digital core and optimize operations through technology and cloud solutions.
  • The position offers a market competitive suite of benefits including medical, dental, vision, life, long-term disability coverage, and a 401(k) plan.

Matching Summary

Match Score: 85

Accenture is seeking a ServiceNow Business Process Manager to join their team, responsible for delivering best practice guidance and collaborating with clients to meet their business needs in a rapidly changing environment. The ideal candidate should have significant experience with the ServiceNow platform, strong communication skills, and the ability to lead workshops and process improvements.

Salary

Base: $87,400 to $266,300 depending on location; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, life, disability, 401(k), paid holidays, PTO

Skills & Requirements

Must-have

  • Minimum 4 years ServiceNow platform experience
  • Leading workshops and requirements gathering
  • Process definition and re-engineering expertise
  • Developing requirements documentation and user stories
  • Strong communication and facilitation skills

Nice-to-have

  • Out of the box thinking for complex problems
  • Trusted advisor relationship with customers
  • Cross-functional team collaboration
  • Thought leadership in solving business problems
  • Excellent verbal and written presentation skills

Key Requirements

  • Bachelor's degree in Business or IT related field
  • ITIL v4 Managing Professional or Strategic Leader Certification
  • Agile Scrum Product Owner Certification
  • ServiceNow CSA certification
  • US work authorization without future sponsorship

Work Rights

Must have US work authorization

Tailored Resume

Cover Letter