Venue Guest Services Supervisor - Hollywood Palladium

Live Nation Entertainment

Hollywood, California, US
Base: $20.00 - $25.00 usd hourly; bonus/equity: no...
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Supervising guest services staff
Providing exceptional guest service
Responding to guest inquiries
** Live Nation Entertainment is seeking a Venue Guest Services Supervisor for the Hollywood Palladium, responsible for overseeing guest services staff and ensuring a high-quality experience for attendees. The ideal candidate should possess strong customer service skills and have at least two years of experience in similar roles, while being part of a vibrant and inclusive work culture. **

Job Summary

  • The Hollywood Palladium is seeking a Guest Services Supervisor responsible for supervising and coordinating activities of the Guest Services team within the venue.
  • Duties include directing and supervising staff, providing exceptional guest service, leading and training staff, and ensuring compliance with all venue policies and safety regulations.
  • Live Nation Entertainment offers a fun and upbeat work culture with perks ranging from free concert tickets to progressive benefits like student loan reimbursement and adoption/fertility support.

Matching Summary

Match Score: 75

** Live Nation Entertainment is seeking a Venue Guest Services Supervisor for the Hollywood Palladium, responsible for overseeing guest services staff and ensuring a high-quality experience for attendees. The ideal candidate should possess strong customer service skills and have at least two years of experience in similar roles, while being part of a vibrant and inclusive work culture. **

Salary

Base: $20.00 - $25.00 USD Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • supervising guest services staff
  • providing exceptional guest service
  • responding to guest inquiries
  • ensuring compliance with venue policies
  • coaching fellow crew members

Nice-to-have

  • creative thinker
  • resourceful
  • entrepreneurial spirit
  • passion for live music

Key Requirements

  • 2 years in guest services
  • customer service experience
  • communications experience
  • ability to lift 50 lbs+

Work Rights

Not specified

Tailored Resume

Cover Letter