The Bankatvillage is seeking a part-time Customer Banking Specialist Relief for its Lismore and Kyogle branches, focusing on delivering exceptional customer service and support in various banking needs. The role emphasizes strong communication skills, customer-centric solutions, and the ability to work in a busy retail environment
Job Summary
As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers.
The Customer Banking Specialist role involves supporting customers with enquiries, account maintenance, credit applications, and financial health checks while educating customers on digital banking options.
This relief opportunity requires travel between Lismore and Kyogle Branches and offers a chance to positively impact customers’ financial lives.
Matching Summary
Match Score: 85
The Bankatvillage is seeking a part-time Customer Banking Specialist Relief for its Lismore and Kyogle branches, focusing on delivering exceptional customer service and support in various banking needs. The role emphasizes strong communication skills, customer-centric solutions, and the ability to work in a busy retail environment.
Skills & Requirements
Must-have
Exceptional customer service experience
Ability to articulate financial terms clearly
Support for home loans and business banking
Process credit product applications
Work in a busy retail banking environment
Nice-to-have
Genuine interest in banking career
Ability to problem solve and provide solutions
Champion risk-adverse culture
Experience in retail or hospitality sectors
Key Requirements
Experience in financial services or related sectors
Excellent communication skills
Availability to cover specified roster
Ability to work in a commercially driven retail environment