Aladdin Client Experience, Vice President

BlackRock UK

Base: usd$132,000.00 - usd$180,000.00 (atlanta, ga...
4 days onsite
Buy-side investment management workflows
Client relationship management experience
Servicenow platform proficiency
BlackRock is seeking a Vice President for their Aladdin Client Experience team, responsible for managing client relationships and delivering exceptional service in a technology-driven investment management environment. The role demands a strong background in financial services, client-facing experience, and problem-solving skills

Job Summary

  • The role involves comprehensive oversight of client service delivery and resolving critical issues using product knowledge.
  • Employees are expected to visit clients on-site to build relationships and understand their unique needs in context.
  • The position includes leading quarterly service reviews and providing mentorship to Client Success Specialists.

Matching Summary

Match Score: 85

BlackRock is seeking a Vice President for their Aladdin Client Experience team, responsible for managing client relationships and delivering exceptional service in a technology-driven investment management environment. The role demands a strong background in financial services, client-facing experience, and problem-solving skills.

Salary

Base: USD$132,000.00 - USD$180,000.00 (Atlanta, GA only); Bonus: Annual discretionary bonus; Benefits: Healthcare, retirement plan, Flexible Time Off

Skills & Requirements

Must-have

  • Buy-side investment management workflows
  • Client relationship management experience
  • ServiceNow platform proficiency
  • Consultative problem-solving approach
  • Financial services industry knowledge

Nice-to-have

  • Experience with Aladdin platform
  • Willingness to travel on-site
  • Mentorship and team development skills
  • Adaptability in fast-paced environments
  • Strong written and verbal communication

Key Requirements

  • Working understanding of financial services
  • Experience advising clients in investment life cycle
  • Proficient in market trends and buy-side workflows

Work Rights

Not specified

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