10+ years progressive experience in it or vendor management
Manage strategic partnerships and drive performance improvement
Resolve complex issues and manage escalations
The Director leads the management and performance of strategic I&T partners, acting as the primary liaison between internal stakeholders and external partners
Job Summary
The Director leads the management and performance of strategic I&T partners, acting as the primary liaison between internal stakeholders and external partners.
This role is central to evolving the organization from a fragmented approach to a unified, service-oriented operating model through standardized governance.
CSL Behring is a global biotherapeutics leader committed to saving lives through innovative therapies and operates one of the world's largest plasma collection networks.
Matching Summary
The Director leads the management and performance of strategic I&T partners, acting as the primary liaison between internal stakeholders and external partners.
Skills & Requirements
Must-have
10+ years progressive experience in IT or vendor management
Manage strategic partnerships and drive performance improvement
Resolve complex issues and manage escalations
Implement and optimize partner governance frameworks
Define and report on partner performance using SLAs
Nice-to-have
Experience in life sciences or biotech regulated industries
Ability to build executive-level relationships
Strong analytical skills to identify trends
Culture of transparency and continuous improvement
Innovation opportunities solicitation from partners
Key Requirements
Bachelor's degree in Business Administration, IT, or related field
10+ years of progressive experience in partner/vendor management
Proven ability to implement partner governance frameworks
Experience managing strategic partnerships in a global matrixed environment