Automation Operations Specialist-1

MediCard Phils., Inc.

Not specified (assumed to be hybrid or onsite based on the healthcare context)
Production monitoring of automation workflows
Incident and exception management
Root cause analysis for failures
MediCard Phils., Inc. is seeking an Automation Operations Specialist to ensure the operational stability and performance of their automation and AI-enabled solutions. The role involves monitoring workflows, incident management, and continuous improvement efforts to support the company's digital transformation initiatives

Job Summary

  • The Automation Operations Specialist is responsible for ensuring the day-to-day operational stability and reliability of automation and AI-enabled solutions across MediCard.
  • This role acts as first-line support for automation incidents, performing initial root-cause analysis and escalating complex issues to development teams as required.
  • MediCard is a leading HMO founded by doctors that seeks energetic individuals to sustain trust in its scaling transformation initiatives.

Matching Summary

Match Score: 85

MediCard Phils., Inc. is seeking an Automation Operations Specialist to ensure the operational stability and performance of their automation and AI-enabled solutions. The role involves monitoring workflows, incident management, and continuous improvement efforts to support the company's digital transformation initiatives.

Skills & Requirements

Must-have

  • Production monitoring of automation workflows
  • Incident and exception management
  • Root cause analysis for failures
  • Operational log maintenance
  • KPI tracking for bot uptime

Nice-to-have

  • Assertive and dynamic personality
  • Proactive anomaly identification
  • Collaboration with QA teams
  • Commitment to service-oriented care

Key Requirements

  • Experience with automation operations
  • Ability to handle production incidents
  • Knowledge of AI-assisted processes

Work Rights

Not specified

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