Primary location base pyy range: $99,800 usd - $14...
Fully remote
Enterprise saas solutions
Customer success management
Account management
The company is shaping the future of work with an AI platform, fostering a culture rooted in integrity, empathy, and shared enthusiasm
Job Summary
The company is shaping the future of work with an AI platform, fostering a culture rooted in integrity, empathy, and shared enthusiasm.
The role involves partnering with enterprise clients to provide exceptional service for onboarding, training, ongoing support, and renewal/expansion opportunities.
Workday offers trust to take risks, tools to grow, skills to develop, and the support of a company invested in employees for the long haul.
Matching Summary
The company is shaping the future of work with an AI platform, fostering a culture rooted in integrity, empathy, and shared enthusiasm.
Salary
Primary Location Base Pay Range: $99,800 USD - $149,600 USD; Additional US Location(s) Base Pay Range: $90,300 USD - $160,400 USD; Bonus/Equity: May be eligible for bonus plan or commission/bonus and annual stock grants
Skills & Requirements
Must-have
enterprise SaaS solutions
customer success management
account management
client onboarding and training
product support and troubleshooting
Nice-to-have
curious minds and courageous collaborators
sun-drenched optimism and drive
empathy and shared enthusiasm
HR/recruiting software experience
Key Requirements
7+ years customer success or account management experience
5+ years customer success or account management experience
7+ years supporting enterprise SaaS solutions
5+ years supporting enterprise SaaS solutions
Technical understanding of complex software ecosystems
Experience educating clients on products and providing training
Comfortable working with global, cross-functional teams