After Hours Optimiser

nbn

Rotating night shift (7pm-7am) with weekend work
Real-time jeopardy management
Technician query response
Task reallocation
The After Hours Optimiser role at nbn involves coordinating field operations during non-standard hours to ensure customer needs are met, with a focus on communication and safety. The position requires experience in planning and scheduling, particularly in telecommunications, and offers a supportive and flexible workplace culture

Job Summary

  • You will play a vital role in supporting the safe, smooth and customer centred delivery of field operations outside standard business hours.
  • Your work will involve monitoring real-time jeopardy management across multiple channels, responding to technician queries, and reallocating tasks where needed to keep schedules on track.
  • You will also support the wellbeing and safety of field technicians by conducting HSE checkpoints, managing handovers and guiding teams through potential risks such as severe weather or unplanned outages.

Matching Summary

Match Score: 85

The After Hours Optimiser role at nbn involves coordinating field operations during non-standard hours to ensure customer needs are met, with a focus on communication and safety. The position requires experience in planning and scheduling, particularly in telecommunications, and offers a supportive and flexible workplace culture.

Skills & Requirements

Must-have

  • Real-time jeopardy management
  • Technician query response
  • Task reallocation
  • Stakeholder communication
  • HSE checkpoints
  • Risk management

Nice-to-have

  • Pioneering spirit
  • Inclusive working world
  • Building Australia's future
  • Collaborative approach
  • Creating structure in dynamic situations

Key Requirements

  • Experience in planning, scheduling or dispatch
  • Experience in a large operational environment
  • Experience in telecommunications or similar field
  • Full working rights in Australia

Work Rights

Full working rights required

Tailored Resume

Cover Letter