End User Support Engineer - Aldermaston

DXC Technology

Aldermaston, United Kingdom
Fully remote
Desktop/laptop break/fix repairs
Windows client os troubleshooting
Active directory administration
Deliver on-site end-user support across desktop/laptop devices, break/fix repairs, managed print (MPS), conference-room AV and VIP support, Tech Bar services, hardware builds, and software support

Job Summary

  • Deliver on-site end-user support across desktop/laptop devices, break/fix repairs, managed print (MPS), conference-room AV and VIP support, Tech Bar services, hardware builds, and software support.
  • Primary work location is Aldermaston, with rotational coverage at Reading Green Park, requiring SC clearance with eligibility for DV.
  • Key responsibilities include diagnosing and resolving incidents, supporting endpoint encryption, administering Active Directory, and maintaining networked HP multifunction printers.

Matching Summary

Deliver on-site end-user support across desktop/laptop devices, break/fix repairs, managed print (MPS), conference-room AV and VIP support, Tech Bar services, hardware builds, and software support.

Skills & Requirements

Must-have

  • Desktop/laptop break/fix repairs
  • Windows client OS troubleshooting
  • Active Directory administration
  • HP multifunction printer maintenance
  • Conference room AV support
  • SC security clearance required

Nice-to-have

  • Service excellence mindset
  • Structured and methodical approach
  • Team-oriented and collaborative
  • Continuous service improvement

Key Requirements

  • Strong EUC hardware knowledge
  • Experience supporting HP multifunction printers
  • Proficiency with Windows OS
  • Familiarity with ITSM processes
  • Full UK driving licence
  • Eligibility for nuclear-licensed site clearance

Work Rights

SC clearance required, DV eligibility

Tailored Resume

Cover Letter