Customer Service Representative

PLS

Pasadena, TX, United States
On-site
Outstanding customer service
Cash handling
Point-of-sale system
PLS is seeking a Customer Service Representative in Pasadena, TX, to provide exceptional customer service while educating customers on financial products and ensuring compliance with regulations. The ideal candidate should have prior customer service experience, strong communication skills, and the ability to work flexible hours

Job Summary

  • Customer Service Representatives are the primary point of contact with customers and are accountable for delivering superior customer service and educating customers on company products and services.
  • Responsibilities include ensuring all transactions are completed in compliance with regulations, maintaining a balanced cash drawer, and resolving customer complaints.
  • Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.

Matching Summary

Match Score: 85

PLS is seeking a Customer Service Representative in Pasadena, TX, to provide exceptional customer service while educating customers on financial products and ensuring compliance with regulations. The ideal candidate should have prior customer service experience, strong communication skills, and the ability to work flexible hours.

Skills & Requirements

Must-have

  • outstanding customer service
  • cash handling
  • point-of-sale system
  • customer complaint resolution
  • English fluency required

Nice-to-have

  • English/Spanish bilingual
  • hospitality experience
  • financial services experience
  • retail experience
  • restaurant experience

Key Requirements

  • Previous customer service experience preferred
  • Ability to engage with customers
  • Strong verbal communication
  • Attention to detail and multi-tasking
  • Professional appearance and demeanor
  • Honest and have integrity
  • Able to work flexible hours
  • Must be able to stand for extended periods
  • Ability to lift up to 15 lbs.

Work Rights

Not specified

Tailored Resume

Cover Letter